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Frequently Asked Questions
What is Feelingirl's return policy?
We want you to love every Feelingirl piece!
If you are not satisfied, you may return the item within 60 days from the date of order.
In order to protect the health and hygiene of all our customers, we ask that you wear underwear or bottoms when trying on items.
Returns and exchanges are possible in the following cases:
The item has not been worn, has not been washed, has intact tags, is in its original packaging, and was purchased within 60 days. Free gifts, bras & underwear and items marked final sale are not eligible for return.
The following cannot be returned or exchanged:
• Items that have been worn outside
• Items that have been washed
• Items with incomplete labels
• Items with incomplete packaging
• Items that are more than 60 days old
We hope you understand and comply with our return policy. We will do our best to provide you with excellent after-sales service. Need guidance? Our team is just an email away.
Who pays the shipping costs in the case of a refund or return?
If you are returning items, you are responsible for return shipping costs. You should ship your return yourself. We recommend using an insured, traceable method and we are not responsible for lost packages. In the unlikely event that we have inadvertently shipped you the wrong item, or you have received a damaged item, please email our customer service team at info@feelingirl.com immediately so that we can waive your return shipping fee and replace the item for you. Replacement items will be shipped free of charge.
How to take precise measurements for selecting the right shapewear size?
Use a soft tape to measure your bust, waist, and hips (wear lightweight undergarments for accuracy).
Match your measurements to the product-specific size chart (note that size charts may vary by style).
Pro Tip: For the most accurate results, take measurements in the morning on an empty stomach.
Need assistance? Please contact us.





























