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Contact Us
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FAQ
Why is the delivery of this product so slow?
Delivery times vary by destination, carrier capacity, and peak seasons. Once your order ships, tracking details are sent to your email. If an item is on preorder or made-to-order, the product page estimate applies.
Why does the logistics not update for a period of time after shipment?
Carriers sometimes take 1–3 business days to scan a package into their network after pickup. Tracking can stay unchanged during transit between hubs. If there is no update for more than 5 business days, contact us with your order number.
If this product is not suitable, can it be returned or exchanged?
Yes. We offer a 60-day fit guarantee on eligible items. Please include your order number when you reach out so we can help with a return or exchange.
Why does this product look tighter when worn?
Compression and shaping fabrics are designed to hug the body. For the best fit, check the size chart on the product page and compare your measurements before ordering.
Our support team is available 24/7. The chat window will open below — you can continue the conversation right here.
Welcome to Feelingirl. We can help answer any questions about our products, shipping, returns, size guides, drop dates, or anything else on your mind!
Customer Service Hours:
Monday-Friday 9am-5pm PST
Email Us: info@feelingirl.com
Text Us: +1 (346) 629-5980 (Please include your order number and your question)
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Room 701, Unit 127, 7/F, Tower B, New Mandarin Plaza, 14 Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong
