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Shipping Policy
• Free Shipping: Free standard shipping for U.S. orders over $59.8.
• Processing Time: Please allow 1-2 business days for processing before your order ships.
• Estimated Delivery: Ships directly from the U.S. via standard shipping (3-7 business days).
• Delivery Assistance: If tracking displays "Delivered" prematurely or fails to update, please contact our support team for immediate help.
Return Policy
• 60-Day Hassle-Free Returns: You have 60 days from delivery to request a return (Final Sale & Clearance items excluded).
• Item Condition: Items must be unworn, unwashed, and in original packaging with all hangtags and protective hygienic liners intact.
• Hygienic Try-On Guidelines: For hygiene purposes, please wear undergarments when trying on your pieces. We reserve the right to decline returns showing visible signs of wear or damage.
• International Shipping & Duties: Overseas orders can be returned; however, customers are responsible for return shipping costs, taxes, and duties.
• Final Sale Exclusions: Items marked as "Final Sale" at checkout are strictly non-refundable, regardless of the purchase timeframe. Final approval of all returns remains at our team's discretion.
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